OK CRAFTS: wholesale high quality pandora murano glass beads, 925 sterling silver beads, lampwork glass beads, european beads, glass pendants from China direct factory.

1. High Quality Guarantee:

OKCRAFTS only produce high quality glass beads and we only deal with quality concerned customers, we will never compete poor quality cheapest price glass beads market.

Each our glass bead cost based on:
1. Adept & experienced crafters production
2. Each glass bead with perfect design
3. Anneal process to ensure beads will not break
4. Cleaning each glass bead to ensure it shiny
5. Strict quality checks to remove defective bead
Our glass bead charms quality and design similar as original Pandora, Chamilia, Trollbeads etc well-known brand jewelries.
so please do not compare our price with market poor quality cheap price goods, we are sorry and confirm have not this ORDER GRADE PRICES glass bead and bead charms.

REMINDER:
l. There are many websites copy and display our glass bead charm pictures and offer lower prices to inquirers, but if you purchase the picture beads from them, your will receive poor quality glass beads not same as ours.
2. Please carefully order your glass bead charms on the internet, because there have website declare the glass bead mount with sterling silver core and have 925 stamped, but the core material only a silver plating.
this is why their "silver core glass bead" price is very cheap, because it is not really sterling silver meterial cores.

2. 100% Satisfaction Guarantee:

we guarantee:
our website declared silver items are solid sterling silver and silver content more than 92.5%, No plating or cheap imitation silver is ever used.
we guarantee:
our website declared silver plating items are strong silver plated double cores, and each silver plated core will not tarnish or turn dark over time.
we guarantee:
customized design item 100% satisfaction and to ensure no reason to return.
we guarantee:
we produce each item have high quality, perfect design and not any defective or false design.

A. we have strict quality inspection process glass material to finished bead, each bead quality 100% satisfaction guaranteed
B. any defective or false design beads we will refund the cost or replace with new beads, free charge, no reason.

Product Return Process:
1. What is acceptable for a return?
- defective items: if there have any defective items for your orders, you can return defective items to us, we will replace the new items or refund the defective items cost to you with your request. (for return items or refund payment will within 5 work days of receipt of your shipment)
- not defective items: if it is only you are not like the items designs, quality or other reasons, you can return to us also, but please note, the items must be not used and within 10 days you receive.
2. Attention when you returns:
- return items package must by your current post officee / UPS / FedEx or DHL.
- please fill in express waybill (AWB) with "Return Items, NO Commercial Value"
Your satisfaction is of utmost importance to us. so when the arrival of your package, we suggest you to check and make sure that the items has been made to your order requset size, color and design.

Customer Complaint Solutions

We want you to be happy and satisfied with our service and all of our glass beaded crafts that you purchase from OKCRAFTS.com
Please let us know if you are unhappy in any way with a product purchased from OKCRAFTS.
We guarantee that we will do our best to resolve your issue as quickly and thoroughly as we can.
We want you as our loyal customers.
We works hard to keep our customer order items quality and design the best always.
We improve our website daily, every employee at OKCRAFTS is empowered to solve your problem.
If you have any complaints, compliments or suggestions to improve quality of our factory and our products, we'd like to know.

And you can send email to our General Manager directly: david@okcrafts.com
Sincerely!

OKCRAFTS is the world's leading website specializing in the manufacture and wholesale and retail of glass bead crafts under our OK brand.
Our products include thousands of DIY glass beaded crafts in different styles and European styles. We make sure that our beaded crafts are 100% handmade with different styles of murano glass beads and lampwork glass beads, we do not use any machine mass-produced acrylic or plastic beads in our beaded crafts.

LINKS:

CONTACT:

ADDRESS:

Building 68, BeiHe Industrial
Development Zone, Yangzhou
City, Jiangsu 225000 CHINA

PAYMENT & DELIVERY: